Our client was in a multi-car accident on the freeway. He saw an advertisement on television from a well-known personal injury attorney, so he hired that famous attorney.
In the beginning, the law office returned his phone calls, but after a few months, they stopped returning his calls. He waited and waited, but the paralegal assigned to his case didn’t call him or return his messages. Many months went by. Finally, he was frustrated with the lack of communication and called the Los Angeles County Bar Association.
The Bar Association recommended the Law Offices of Jerry Kaufman. We took the case. We found out the case had been settled six months earlier, and the attorney received the $25,000.00 settlement check six months earlier without telling the client. We successfully recovered all the money due to the client.